Waiting for a reply for ages

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By Chris M

  • 3 Replies
  1. Chris M

    Chris M

    Dear Team Titleist

    I’m a bit helpless and hope that you can give me some help or suggestion

    Last April I bought a 4up Stadry bag from justshopok.com. After playing in August some rounds in moderate rain, I realized the bag was letting some water through and flooded the pockets. As having a one-year warranty on water resistance, I reported to justshopok.com who then (after some weeks) arranged the pickup of the bag – this was mid-September.

    Since then I’m waiting for a reply from Titleist (that’s at least what justshopok.com telling me). I keep pushing justshopok.com weekly, but nothing happens, when they reply they keep telling me that Titleist has not given them any reply yet.

    I find it really hard to believe that Titleist is not giving a reply for such long time, so wanted to ask if someone of you can give some help or investigate

    Thanks in advance

  2. Hi Chris, I have sent you an email.

    Kind regards
    Team Titleist
  3. You know when Titleist get involved stuff gets done so my guess is this company is just messing about.

    Hope you get it sorted
  4. Richard A

    Richard A
    St Neots, Cambs

    Luke R from Titleist will sort things out for you. He’s a great guy very professional.

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